Terms & Conditions

Company: NovoVendi
Effective Date: May 2026

1. Acceptance of Terms

By accessing or using NovoVendi's platform, website, and related services (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with these Terms, you must not use the Service.

2. Service Description

NovoVendi provides a software-as-a-service platform designed to support WooCommerce store management operations, including workflow visibility, multi-store coordination, and related operational tooling. Features may evolve over time as the Service develops.

3. User Accounts & Registration

To use certain features, you may be required to create an account. You agree to provide accurate and complete information, maintain the confidentiality of your credentials, and promptly notify NovoVendi of any unauthorized account use. You are responsible for all activities under your account.

4. Payment Terms & Billing

Paid plans, if applicable, will be billed according to the subscription terms presented at purchase. You authorize NovoVendi and its payment processor to charge fees and taxes associated with your selected plan. Late or failed payments may result in suspension or limitation of service access.

5. Intellectual Property Rights

All rights, title, and interest in and to the Service, including software, branding, and documentation, are owned by NovoVendi or its licensors. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with your subscription and applicable law.

6. User Responsibilities

You agree not to misuse the Service, including by violating laws, infringing third-party rights, introducing malicious code, attempting unauthorized access, or interfering with Service operation. You are responsible for the legality and accuracy of data you submit to the Service.

7. Limitations of Liability

To the maximum extent permitted by law, NovoVendi shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill arising out of or related to your use of the Service. NovoVendi's aggregate liability will not exceed amounts paid by you for the Service during the twelve (12) months preceding the claim.

8. Termination

You may stop using the Service at any time. NovoVendi may suspend or terminate access if you violate these Terms, fail to pay applicable fees, or if continued provision of the Service is impractical or legally restricted. Upon termination, your right to use the Service ends immediately.

9. Dispute Resolution

Any dispute arising from or relating to these Terms will first be addressed through good-faith negotiation. If unresolved, disputes will be handled under applicable law and through the competent courts or agreed arbitration venue, unless otherwise required by mandatory consumer protection law.

10. Changes to Terms

NovoVendi may update these Terms from time to time. Material changes will be posted with an updated effective date. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

11. Contact Information

For legal questions about these Terms, contact NovoVendi at info@novovendi.com.