This Cookie Policy explains how NovoVendi LLC ("NovoVendi," "we," "us," or "our") uses cookies and similar tracking technologies on our website (https://novovendi.com) and in our Service.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides more information about how we collect, use, and protect your personal information.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and collect information about how the website is used.
Types of Cookies by Duration:
Session Cookies:
- Temporary cookies that are deleted when you close your browser
- Used to maintain your session and enable basic functionality
Persistent Cookies:
- Remain on your device for a specified period or until you delete them
- Used to remember your preferences and settings across visits
Types of Cookies by Source:
First-Party Cookies:
- Set by NovoVendi directly
- Used to provide and improve the Service
Third-Party Cookies:
- Set by third-party services we use (e.g., analytics providers)
- Used for analytics, advertising, or other purposes specified by the third party
2. Why We Use Cookies
We use cookies and similar technologies for the following purposes:
Essential Functionality:
- Authenticate your identity and maintain your session
- Remember your login status
- Enable core features of the Service
- Prevent fraud and enhance security
Performance and Analytics:
- Understand how you use our website and Service
- Measure and improve performance
- Identify errors and technical issues
- Analyze traffic and usage patterns
Personalization:
- Remember your preferences and settings
- Provide a customized experience
- Save your dashboard layout and configurations
Marketing and Advertising (if applicable):
- Deliver relevant advertisements
- Measure the effectiveness of marketing campaigns
- Retarget visitors with personalized ads
3. Types of Cookies We Use
We use the following categories of cookies on our website and in our Service:
3.1 Strictly Necessary Cookies (Essential)
These cookies are essential for the website and Service to function properly. They cannot be disabled without impairing functionality.
| Cookie Name | Purpose | Duration | Type |
|---|
nv_session | Maintains your authenticated session | Session | First-party |
csrf_token | Prevents cross-site request forgery attacks | Session | First-party |
auth_token | Authenticates your identity | 30 days | First-party |
cookie_consent | Remembers your cookie consent preferences | 1 year | First-party |
Legal Basis: These cookies are necessary for the performance of our contract with you (Terms of Service) and do not require consent under GDPR and ePrivacy Directive.
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website and Service. The information collected is aggregated and anonymized.
| Cookie Name | Provider | Purpose | Duration |
|---|
_ga | Google Analytics | Distinguish unique users | 2 years |
_ga_* | Google Analytics | Session and campaign data | 2 years |
_gid | Google Analytics | Distinguish unique users | 24 hours |
_gat | Google Analytics | Throttle request rate | 1 minute |
mp_* | Mixpanel (if used) | User behavior analytics | 1 year |
ph_* | PostHog (if used) | Product analytics | 1 year |
Legal Basis: Consent (for EU/UK/Swiss users) or legitimate interest (where permitted by law).
Purpose: These cookies allow us to:
- Count visits and traffic sources
- Measure engagement and usage patterns
- Identify which features are most popular
- Improve the Service based on user behavior
- Diagnose and fix technical issues
Data Collected:
- Pages visited and time spent
- Navigation paths and click behavior
- Device type, browser, and operating system
- Approximate geographic location (country/city level)
- Referral sources
Note: Analytics data is aggregated and anonymized and cannot be used to identify you personally.
3.3 Functional Cookies (Preference)
These cookies enable enhanced functionality and personalization but are not essential for the Service to work.
| Cookie Name | Purpose | Duration | Type |
|---|
nv_theme | Remember your theme preference (light/dark mode) | 1 year | First-party |
nv_lang | Remember your language preference | 1 year | First-party |
nv_dashboard_layout | Remember your dashboard layout settings | 1 year | First-party |
nv_timezone | Remember your timezone preference | 1 year | First-party |
Legal Basis: Consent (for EU/UK/Swiss users) or implied consent based on your active configuration choices.
Purpose: These cookies enhance your experience by remembering your preferences so you don't have to reconfigure settings each time you visit.
3.4 Marketing and Advertising Cookies (if applicable)
Currently, we do not use marketing or advertising cookies for remarketing or cross-site tracking.
If we introduce marketing cookies in the future, we will:
- Update this Cookie Policy
- Obtain your explicit consent (where required by law)
- Provide clear information about the cookies and how to opt out
4. Third-Party Cookies
We use certain third-party services that may set cookies on your device. We do not control these third-party cookies. Please review the privacy and cookie policies of these third parties to understand how they use cookies.
4.1 Google Analytics
We use Google Analytics to analyze website and app usage. Google Analytics uses cookies to collect information about your interactions with our website.
Cookies Set: _ga, _gid, _gat, and others
Data Collected: Page views, session duration, bounce rate, device information, geographic location
Privacy Policy: https://policies.google.com/privacy
Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on
Google Analytics 4 (GA4):
If we use Google Analytics 4, data is processed in accordance with Google's data processing terms and may be transferred to the United States. We have configured Google Analytics to:
- Anonymize IP addresses
- Disable data sharing with Google for advertising purposes (where configurable)
- Honor user opt-out preferences
4.2 Mixpanel (if used)
We may use Mixpanel for product analytics to understand user behavior and improve the Service.
Cookies Set: mp_* prefixed cookies
Data Collected: User actions, feature usage, cohort analysis
Privacy Policy: https://mixpanel.com/legal/privacy-policy/
Opt-Out: You can opt out of Mixpanel tracking through your browser settings or by contacting us
4.3 PostHog (if used)
We may use PostHog for session recording, heatmaps, and product analytics.
Cookies Set: ph_* prefixed cookies
Data Collected: Session replays, click heatmaps, user flows
Privacy Policy: https://posthog.com/privacy
Note: We configure PostHog to mask sensitive information (e.g., passwords, payment details) in session recordings.
4.4 Lemon Squeezy (Payment Processor)
When you visit Lemon Squeezy checkout pages to subscribe to NovoVendi, Lemon Squeezy may set cookies for payment processing and fraud prevention.
Privacy Policy: https://www.lemonsqueezy.com/privacy
Cookies: Managed by Lemon Squeezy; see their Cookie Policy for details
4.5 Content Delivery Networks (CDN)
We use Vercel and/or other CDNs to deliver our website and Service efficiently. These services may set cookies for performance optimization and security.
Vercel Privacy Policy: https://vercel.com/legal/privacy-policy
5. How to Manage Cookies
You have the right to accept or reject cookies. You can manage your cookie preferences in the following ways:
5.1 Cookie Consent Banner
When you first visit our website, we display a cookie consent banner (for EU/UK/Swiss users and where required by law). You can:
- Accept All Cookies: Allow all cookies, including analytics and functional cookies
- Reject Non-Essential Cookies: Allow only strictly necessary cookies
- Customize Settings: Choose which types of cookies to allow
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the website footer or by clearing your browser cookies and revisiting the site.
5.2 Browser Settings
Most web browsers allow you to control cookies through the browser settings. You can:
- View and delete existing cookies
- Block all cookies or specific types of cookies
- Receive notifications when cookies are set
- Set cookies to expire when you close the browser
Note: Blocking or deleting essential cookies will impair the functionality of the Service. You may not be able to log in or use certain features.
5.3 Browser-Specific Instructions
Here are links to cookie management instructions for common browsers:
5.4 Opt-Out of Third-Party Cookies
Google Analytics:
Advertising Cookies (if applicable in the future):
- Your Online Choices (EU): http://www.youronlinechoices.com/
- Network Advertising Initiative (US): http://www.networkadvertising.org/choices/
- Digital Advertising Alliance (US): http://www.aboutads.info/choices/
5.5 Mobile Device Settings
For mobile apps (if we release a mobile app in the future):
- iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track (toggle off)
- Android: Settings > Google > Ads > Opt out of Ads Personalization
5.6 Do Not Track (DNT)
Some browsers support a "Do Not Track" (DNT) signal. Currently, there is no universal standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we honor your cookie consent preferences set through our cookie banner.
If DNT standards are established in the future, we will update our practices accordingly.
6. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:
6.1 Web Beacons (Pixel Tags)
Web beacons are tiny graphics (1x1 pixel) embedded in emails or web pages that allow us to:
- Track email open rates
- Measure the effectiveness of marketing campaigns
- Understand user engagement
Web beacons are often used in combination with cookies. If you disable cookies, web beacons may still detect an anonymous website visit, but they will not be able to link it to other information.
6.2 Local Storage
We may use HTML5 local storage or other browser storage technologies to store data locally on your device. Local storage is similar to cookies but can store larger amounts of data.
Purpose:
- Store application state and user preferences
- Cache data for offline access (if applicable)
- Improve performance and reduce server requests
Management:
- You can clear local storage through your browser settings (usually under "Clear Browsing Data" or "Storage")
6.3 Device Fingerprinting
We do not use device fingerprinting to track users across websites. Device fingerprinting involves collecting device characteristics (e.g., screen resolution, installed fonts, browser plugins) to create a unique identifier without using cookies.
If we introduce device fingerprinting in the future, we will update this Cookie Policy and obtain consent where required by law.
6.4 Server Logs
Our web servers automatically collect certain information in server logs, including:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages visited and time spent
- Date and time of requests
Server logs are used for:
- Security monitoring and incident response
- Performance optimization
- Troubleshooting technical issues
- Fraud detection
Server log data is typically retained for 90 days and then deleted, except where needed for legal or security purposes.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, legal requirements, or Service features.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this Cookie Policy
- Notify you by displaying a prominent notice on our website or within the Service
- Request your consent again for new types of cookies (where required by law)
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Appendix: Cookie Summary Table
For your convenience, here is a summary of all cookies we use:
Essential Cookies (Always Active)
| Cookie | Purpose | Duration |
|---|
nv_session | Session management | Session |
csrf_token | Security (CSRF protection) | Session |
auth_token | Authentication | 30 days |
cookie_consent | Remember cookie preferences | 1 year |
Analytics Cookies (Requires Consent in EU/UK/CH)
| Cookie | Provider | Purpose | Duration |
|---|
_ga | Google Analytics | User identification | 2 years |
_gid | Google Analytics | User identification | 24 hours |
_gat | Google Analytics | Request throttling | 1 minute |
mp_* | Mixpanel | Product analytics | 1 year |
ph_* | PostHog | Session analytics | 1 year |
Functional Cookies (Requires Consent in EU/UK/CH)
| Cookie | Purpose | Duration |
|---|
nv_theme | Theme preference | 1 year |
nv_lang | Language preference | 1 year |
nv_dashboard_layout | Dashboard layout | 1 year |
nv_timezone | Timezone setting | 1 year |
GDPR & ePrivacy Directive Compliance
For EU, UK, and Swiss Users:
Consent Requirements:
- We obtain your explicit consent before setting non-essential cookies (analytics, functional, marketing)
- Consent is obtained through a clear and prominent cookie banner
- You can withdraw consent at any time through Cookie Settings
Exemptions:
- Strictly necessary cookies do not require consent under GDPR Article 6(1)(f) and ePrivacy Directive Article 5(3)
Your Rights:
- Right to withdraw consent at any time
- Right to access information about cookies we use
- Right to object to certain types of processing
- Right to lodge a complaint with your local data protection authority
Cookie Banner:
Our cookie banner complies with GDPR and ePrivacy Directive requirements by:
- Providing clear information about cookies before they are set
- Offering granular choices (accept all, reject non-essential, customize)
- Not using pre-ticked boxes
- Making it as easy to reject as to accept cookies
- Not blocking access to non-essential content until consent is given
This Cookie Policy is effective as of April 8, 2026.
NovoVendi LLC
A Florida Limited Liability Company
Palm Beach County, Florida
Email: info@novovendi.com
